Privacy Policy for Acu and Aesthetics

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Effective Date: June 16, 2025

Acu and Aesthetics (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your health information. This Privacy Policy outlines how we collect, use, disclose, and protect your information, in compliance with Hawaii state laws and the Health Insurance Portability and Accountability Act (HIPAA). It also explains your rights regarding your personal and protected health information (PHI).

This Privacy Policy applies when you visit our website www.acuandaesthetics.com, schedule a service, complete forms, or otherwise interact with our practice online or offline.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, email address, phone number, date of birth, address

• Login details if you create an account on our Wix site

• Information you provide when booking appointments, filling out contact or intake forms

b. Protected Health Information (PHI)

• Medical history, symptoms, treatment plans, and any details you provide for acupuncture or aesthetics services

• Information collected during consultations or through secure electronic forms

c. Payment Information

• If you pay through our site, your payment is processed securely via Wix Payments, Stripe, or a third-party platform. We do not store your full credit card details.

d. Website and Usage Data

• IP address, browser type, device identifiers, and pages you visit (collected via cookies or Wix analytics)

2. How We Use Your Information

We use your personal and health information to:

• Provide, manage, and coordinate your care

• Schedule and confirm appointments

• Respond to inquiries and follow up on treatment

• Send email confirmations, wellness updates, or newsletters (you may opt out anytime)

• Improve our services and website experience

3. HIPAA Notice of Privacy Practices

As a healthcare provider, Acu and Aesthetics complies with HIPAA regulations. Your PHI is:

• Only shared with your explicit consent, unless required by law

• Stored and transmitted securely using encrypted platforms and password-protected files

• Never sold or disclosed for marketing without your permission

You have the right to:

• Request a copy of your health records

• Request corrections to your records

• Receive an accounting of disclosures

• Limit who can access your PHI

• File a complaint if you believe your rights were violated

To exercise any of these rights, please contact us at [your business email].

4. Information Sharing and Disclosure

We may share your information:

• With licensed providers in your treatment plan

• With third-party services (e.g., appointment booking, payment processing) that help us operate, under confidentiality agreements

• With law enforcement or regulatory agencies as required by law (e.g., suspected abuse, court orders, subpoenas)

• To comply with Hawaii state laws, including reporting for infectious diseases or safety concerns

We will never share your information for advertising, marketing, or sales without your written consent.

5. Data Security

We follow administrative, technical, and physical safeguards to protect your data. This includes:

• Encrypted emails and forms

• HIPAA-compliant booking and intake platforms

• Secure, password-protected files and limited staff access

While we strive to protect your data, no system is 100% secure. We encourage you to contact us if you have concerns about the privacy of your information.

6. Cookies and Site Analytics

Our Wix website uses cookies and similar tools to collect site usage data and improve user experience. Cookies help with page navigation, appointment scheduling, and remembering preferences.

You can control or disable cookies through your browser settings. However, this may affect the functionality of the website.

7. Your Rights Under Hawaii Law

As a resident of Hawaii, you also have specific rights regarding your health and personal data. These include:

• The right to know how your data is used

• The right to request limitations on its use

• The right to revoke prior authorizations

8. Children’s Privacy

Our services are intended for adults age 18 and over. We do not knowingly collect personal data from individuals under 18 without parental or guardian consent.

9. Third-Party Links

Our website may include links to third-party services (e.g., booking systems, social media). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the new effective date.

11. Contact Us

If you have questions or wish to file a privacy complaint, please contact:

Acu and Aesthetics
Email: [your email address]
Phone: 808-562-6026
Address: 1001 Waimanu St. Honolulu,HI 96815
Website: www.acuandaesthetics.com